Susan Pippin has spent 30 years helping organizations communicate in ways that move people. Her background spans total rewards, organizational change, consumer marketing, and employee well-being, and she brings a genuine passion for balancing the smart use of technology with the very human need for real connection.

Susan partners with clients across industries to build engagement strategies around benefits, compensation, and organizational change. She believes that when people understand what is changing and why it matters to them, they show up differently. Helping organizations get that right is what she loves most about her work.

Prior to joining Bolton, Susan led communication teams at Fidelity, Mercer, and Castlight Health.